National Certificate: Labour Relations Practice

Qualification ID	\|93993
NQF Level	\|05
Qualification Title	\|National Certificate: Labour Relations Practice
Minimum Credits	\|121

#	US ID	Title	NQF Level	Credits
1	8555	Contribute to information distribution regarding HIV/AIDS in the workplace	Level 4	4
2	13952	Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit	Level 4	8
3	255514	Conduct a disciplinary hearing	Level 5	15
4	8664	Examine social features as pertaining to the workplace	Level 5	4
5	10054	Identify and manage areas of customer service impact	Level 5	6
6	11286	Institute disciplinary action	Level 5	8
7	10053	Manage customer requirements and needs and implement action plans	Level 5	8
8	264409	Use negotiation in multi-faceted situations to achieve the objectives of a function	Level 6	5